Employment agency Randstad: “DataChecker arranged the onboarding within six weeks”
De Randstad Group Netherlands (RGN) has been a leader in the labor market for 60 years. It helps people find work and shape their careers. Flawless onboarding with online identification and verification is of great importance. Randstad has been using DataChecker’s total solution with satisfaction since 2019. Randstad’s Head of ICT, Hans Hoogerhuis, explains why DataChecker is so important, especially now that our country is dealing with new refugees who are eager to find work.
Randstad uses DataChecker’s Right to Work check, which checks identification and employment documentation in accordance with Dutch law. Both processes are partly automated and partly manual. Not only does Datachecker’s Optical Character Reading tool automatically check whether documents are ‘real’, a document expert also manually verifies the document by checking for authenticity features. In this way, DataChecker guarantees that the documents are legitimate.
DataChecker best partner with unique total solution
Hans Hoogerhuis: “For Randstad, it is very important to work with a partner that seamlessly guides the onboarding process. Our goal is always to help companies achieve their goals by deploying the best people and the most innovative custom solutions. But in order to function well, you must consistently meet all the requirements that are placed on your organization. In doing so, the privacy of the employee must remain paramount. DataChecker is the best partner for this, because it offers a unique total solution.”
Focus on full integration of systems
The start of the collaboration between Randstad and DataChecker was on the eve of the corona pandemic. Hoogerhuis: “DataChecker had arranged the existing onboarding in the summer of 2019 within six weeks. The focus was on a full integration of both our systems. So not only ID verification, but also Right to Work control. Then corona came and the world changed in one fell swoop.”
“Our physical contact with new employees disappeared and the onboarding had to be completely digitalized. DataChecker made a great leap in that as well: within a few weeks we were fully digital with the onboarding of several thousand people per day – three times as many as we could handle before. In addition, DataChecker also takes care of the supplementation of our customer files; the read data flows back into our CRM system via a callback.”
Triangle of convenience, user experience and security
The corona pandemic seems to be on the wane so far, so face-to-face contact is easier again. Hoogerhuis: “We want to be able to continue working smoothly and safely. The verification obligation, retention obligation and duty of care must all be in order. We operate in the triangle of convenience, user experience and security.
Young people like to work on their smartphone with fingerprint or facial recognition, but onboarding with biometric control is not legally permitted. As an organization, you are therefore constantly looking for the best solution in terms of ease of use, and DataChecker always thinks along with us in this.”
Partnership
Hoogerhuis also notes that the collaboration with DataChecker has greatly improved Randstad’s business operations: “We work quickly and reliably and the digital systems are easily accessible. That is why I am optimistic about the future of our collaboration. We always have to keep turning the knobs to do it even better. But the entire process does not actually need to change. We are always looking together at how we can further optimize all steps in the chain.”
Employment development
This also applies to a new challenge at Randstad: the influx of Ukrainians who are eager to get their hands dirty in the Netherlands. Since it became known that refugees were allowed to work freely in the Netherlands, the verification requests have been approved based on certain standards. In consultation with Randstad, DataChecker has adjusted the process so that the ID documents could be approved in combination with a UWV application. DataChecker regularly advises Randstad on developments in the market, whereby work processes are adjusted if necessary.
Influx of refugees
One of these is the process around a residence sticker that is issued by the Immigration and Naturalization Service (IND) to third-country nationals who have fled Ukraine. This sticker is valid until early March 2023. In addition to a registration form from the UWV and a passport, an IND sticker must now also be offered in the passport by Randstad. DataChecker has already responded to this new development by checking in the Right to Work verification whether all documentation is available and whether these people can get started via Randstad.
Hans Hoogerhuis:“The collaboration with DataChecker is always pleasant and goal-oriented, even in the changing labor market. They always understand each other with half a word and know exactly how open communication helps Randstad work smarter!”
About DataChecker: As an end-to-end SaaS company, DataChecker is the market leader in the Netherlands in the field of online identification, verification and employment checks. Completely online and remote with their own technology and support. They recently received the FD Gazellen for one of the fastest growing companies in 2021. In 2019, DataChecker introduced its services in the UK market and in 2022, DataChecker started offering its services on the Belgian market.
